Prices now start at $TT500/$US71 Per Person /Per Hour.
Same 5% discount for groups of over 10 participants
Front-line staff are those who interact directly with customers or the public. This includes: Front-desk (or service-desk) staff, Customer service staff, Branch staff (in general), Call center (or help desk) staff, Sales staff and those out in the field.
Benefits of Front-line Training:
There are very real benefits to be gained by the implementation of a structured training methodology in the front line environment. This includes:
Improved customer service and satisfaction;
Improved consistency of advice and information;
Reduced legal exposure and risk;
Reduced customer support costs.