Prices Start at $TTD 350.00/$USD 50.00 per person. Sessions range between 2-6 hrs.
Groups of more than 10 participants get a 5% discount.
Front-line staff are those who interact directly with customers or the public. This includes: Front-desk (or service-desk) staff, Customer service staff, Branch staff (in general), Call center (or help desk) staff, Sales staff and those out in the field.
Benefits of Front-line Training:
There are very real benefits to be gained by the implementation of a structured training methodology in the front line environment. This includes:
Improved customer service and satisfaction;
Improved consistency of advice and information;
Reduced legal exposure and risk;
Reduced customer support costs.